Thank you for using https://findadoctor.africa (the “Site”) and Find A Doctor (the “App”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use this Site and or the App. By using this Site and or the App, you agree to the terms outlined in this Privacy Policy.
INFORMATION WE COLLECT
Usage Information
We automatically collect information about how you access and use this Site and or App (“Usage Data”). This includes:
- Device Information- Type of device, unique device identifiers, IP address, browser type, and version.
- Usage Details – Pages visited, time and date of your visit, time spent on pages, and other user statistics.
Personal Information
Users who want to use some of the features of this Site or App such as listing, and chatting, must sign up by providing, their name, email address, and password. For users who want to review a doctor, hospital, or product, then they must provide their name and email address.
Listing Information
Providing your information is the core business of this Site and the App. Such information includes but is not limited to, listing name, location, contact information such as email, website, phone number (s), features where applicable, educational details where applicable, awards and recognition where applicable, specialties where applicable, and so on. The level of listing information available for a user to provide depends on the pricing plan chosen.
HOW WE USE YOUR INFORMATION
We use the collected data for various purposes, including:
- Service Provision: To operate and maintain the Service, provide access to our directory, and deliver the services you request.
- Communication: To respond to your inquiries, send service-related information, and updates.
- Personalization: To personalize your experience, including tailoring the content and recommendations based on your preferences and usage patterns.
- Improvement: To analyze and improve our Service, identify usage trends, and enhance the user experience.
INFORMATION SHARING AND DISCLOSURE
We may share your information in the following circumstances:
- With Doctors: When booking an appointment with a doctor on this Site and or App, you will be required to provide your name, phone number, and email address as these are important for this purpose. There is no other sensitive information you are required to provide.
- Legal Compliance: We may disclose your information to comply with any law of the Republic of Kenya that may require such disclosure.
YOUR CHOICES
You can control certain aspects of your information:
Profile Settings: You can review and update your account information through your profile settings.
Communication Preferences: You can choose to opt out of non-essential communications.
SECURITY
We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.
THIRD-PARTY LINKS
This Site and the App may contain links to third-party websites. We have no control over the content or privacy practices of these sites and are not responsible for them.
UPDATES TO THIS PRIVACY POLICY
We may revise and update this policy at any time. By continuing to use the Site and or the App after such revision or update, you acknowledge that you accept those changes as they are made, even if you choose not to review the policy every time you access the Site and or the App.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at support@findadoctor.africa